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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated accessories with the utmost care and efficiency. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Whether you've selected timeless statement pieces or delicate everyday essentials, our team handles each shipment with precision and attention to detail.

Shipping Timeframe

Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Delivery times vary based on your location and shipping method selected. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. We recommend placing orders ahead of special occasions to account for potential transit variations.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): Applies to orders totaling $0-$60; shipping cost $15.
Free Shipping (10-15 Business Days): Applies to orders totaling $60-$9999; shipping cost $0.

All shipping fees are calculated automatically at checkout based on your order subtotal.

Shipping Regions

We currently ship to most countries worldwide, including the United States, Canada, European Union nations, Australia, and select Asian territories. Some remote locations or regions with shipping restrictions may not be serviceable. During checkout, our system will automatically notify you if we're unable to deliver to your address. For specific country inquiries, please contact [email protected] prior to ordering.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Tracking updates typically become available within 24-48 hours after shipment processing. For consolidated orders with multiple items, you may receive separate tracking numbers which will all be included in your shipment notification.

Delayed or Lost Shipments

While we strive for timely deliveries, occasional delays may occur due to customs inspections, weather events, or carrier backlogs. If your shipment exceeds the estimated delivery window by more than 5 business days, please first check the tracking information for updates. For unresolved cases or lost packages, contact our support team at [email protected] with your order number and we'll initiate a trace investigation with the carrier. Most claims require 10-15 business days for resolution.

Customs & Import Duties

International shipments may be subject to customs fees, import taxes, or VAT charges depending on your country's regulations. These additional costs are the responsibility of the recipient and are not included in your order total. We declare all packages at full value as required by international trade laws. For specific duty rates, please consult your local customs office prior to ordering, as these fees can vary significantly by region and item category.
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Stunning Gemstone Pendants & Gold Jewelry | Opulent Charm
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